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Project Duration

10 weeks

Course

Information Architecture (IACT 370) Ascanio Colonna di Paliano

Team Members

Addie Benson

Erin Mills

Kayla Haselein

Jeremie-Summer Rivera Doi

My Role

UX Writing, Research and Prototyping

Tools

Figma, Adobe CC, Miro

Overview

Nuuvi is an app with a variety of functionality that is purchased by universities to increase meaningful connections in the student college experience through social engagement.
 

Objective

We were tasked to find an area of opportunity within the broad scope of remote learning. We had to consider the effects of the pandemic as well as how things will return to normal in our solution. We chose to focus on ENGAGEMENT as our topic of interest.

Problem

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Remote learning has led to a lack of engagement and participation that has negatively affected the learning and success of students

50% of students find engaging in class to be difficult

75% of students don't feel connected to their peers

 

Target Audience

 18-24

Undergraduate students pursuing higher education

Primary Research

13

103

3

Survey Results

Student Interviews

Professor Interviews

Research Insights

Social engagement and sense of belonging in the classroom are crucial to the health and academic success of students

 

Engaged students are enthusiastic to learn and active participants in their own learning.


The lack of social engagement in remote learning has led to students feeling disconnected from their peers and their coursework

In online learning,"My engagement suffered because I was used to being surrounded by my friends."
-Interview participant

Affinitization

The affinitization process was key in leading us towards ideating for our concept. We began with 600 yellows and eventually ended up with 20 greens.

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5 Whys

In order to focus our thinking and extract the core issue we were trying to solve from our data, we conducted this exercise.

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HMW foster communication and interaction in a digital environment?

HMW use technology to personalize the learning experience?


HMW facilitate meaningful collaboration in a virtual environment?
 

Card Sorting

Open card sorting sessions enabled us to gain fresh perspectives from users on the labeling and organizational structure of our platform. Users were given key parts of our solution to sort on individual sticky notes.

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Lo-fi User Testing

For our first round of user testing we recruited 8 participants, focusing on the areas of navigation, organization and labeling in our app.

Navigation

Problem

All pages had to be accessed through the hamburger menu, so there was not quick access to important pages

Solution

The three main pages are displayed in the global navigation, while the hamburger menu for is used for secondary pages

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Groups

Problem

How to navigate to the groups page was unclear, as well as the labeling

Solution

The Groups icon was moved to the global navigation bar. Labeling changes to “My Groups” and “Potential Groups”.

Search

Problem


Filter page is an extra step,
and having a separate results page is confusing.

Solution

Search filters are optional. Results are displayed all on one page for ease of use.

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Hi-fi User Testing

For this stage of testing we recruited 5 users and 1 expert to evaluate our app. After making some final changes based on the feedback, here are our app screens!

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